May 10, 2017.
The following Vendor Performance Report (VPR) is now closed and is public record. Thank you for your work with the State of Texas.
Best regards,
Vendor Performance Program
Texas Comptroller of Public Accounts Email: vendor.performance@cpa.texas.gov
-Vendor Performance Report Summary-
View Vendor Performance Report
Report Grade: A
WHAT TYPE:
GENERAL PERFORMANCE CODE(S):
February 3, 2017
Anthony,
Thanks for reaching out. I used to have to deal weekly with people complaining about our last patrol service. I have not heard a thing (which around here we take as a good thing!). The weekend staff seems very happy and I appreciate the thoroughness with the patrols.
I am very very pleased with you all,
Cheers!
March 16, 2016
Vendor Name: DENNIS SECURITY AND PROFESSIONAL
Vendor Contact Name: CEO/Anthony O Dennis
Vendor Address: 2101 S INTERSTATE 35 STE 105
Vendor City/State/Zip: AUSTIN, TX, 78741-3818
Vendor Phone: 512-916-4100
Vendor Email: adennis@dsaps.net
Vendor Fax: 512-916-4102
Agency Name: TEXAS DEPARTMENT OF INSURANCE
Agency Address: 333 Guadalupe Street
Agency City/State/Zip: Austin, TX, 78701
Agency Contact: Tu-Anh Perez
Agency Phone: 512 676-6144
Agency Email: tu-anh.perez@tdi.texas.gov,adennis@dsaps.net
Performance Issue Codes: 305,399
(Code Descriptions:http://www.window.state.tx.us/procurement/prog/vendor_performance/vendor-performance-codes)
Resolution date:
Detailed explanation: Dennis Security is an exceptional security company. They go above
and beyond with their services. A bar code system has recently been
initiated for the guard to scan when making rounds for confirmation
of duties completed. Our security officer is always on time and
always here. Staff are comfortable with him and communicated that
he does more, is friendly and how much they appreciate the escorts
to their vehicle after dark.
Resolution Comment:
Sent: Wednesday, December 12, 2015. 10:36am
Thank you, Anthony. This has been submitted to AP for processing.
Your guard was excellent. Thanks for providing such quality service.
Happy Holidays to you as well!
Peter
11/4/15
Hello,
A Vendor's Performance Report (VPR) for Dennis Security & has been entered in the CPA Vendor Performance Tracking System.
Agency Name: TEXAS DEPARTMENT OF INSURANCE Agency Address: 333 Guadalupe St.
Performance Issue Codes: 305,399
(Code Descriptions:http://www.window.state.tx.us/procurement/prog/vendor_performance/vendor-performance-codes)
Resolution date:
Detailed explanation: Dennis Security has been one of the best security companies Metro has ever had. Pleasant to work with, they stay on top of things. No issues.
Resolution Comment:
Sent: Thursday, May 14, 2015 9:34 AM
I was referred to you by at Athena Health. She said you did a terrific job for her during her opening event and she thought you might be able to help out with some security needs in early June
1/7/2015
Progress report attached. I would like to thank Anthony Dennis and his crew for a job well done on the Phase 2 Project. They have performed their responsibilities with only a few minor problems. I sincerely hope that Mid State introduction to working with ABIA continues with many more opportunities for their services. They have a 5 star endorsement from me.
Jack Tyler
Mid-State Plumbing and Mechanical Inc.
7900 Hudson Loop
Austin, TX 78736
11/18/2013
Anthony,
If we choose to use security officers during the next 40 days, we would definitely choose DSAPS. Let me know if you would not want us to schedule it, otherwise I'm sure you will be hearing from me in a few months!
Jessica
Reviewed June 13, 2012
The security guard for the hotel was very professional and alert.
The following Vendor Performance Report (VPR) is now closed and is public record. Thank you for your work with the State of Texas.
Best regards,
Vendor Performance Program
Texas Comptroller of Public Accounts Email: vendor.performance@cpa.texas.gov
-Vendor Performance Report Summary-
View Vendor Performance Report
Report Grade: A
WHAT TYPE:
- Commodity/Service: Services
- Purchase Type: Delegated
- Purchase Order No: 45400 17-0392
- PO Date: 9/27/2016
- Class/Item: 99046
- Contract ID: 99046
- Vendor ID: 12616952631
- Company Name: DENNIS SECURITY AND PROFESSIONAL
- Contact Name: CEO/Anthony O Dennis
- Address: 2101 S INTERSTATE 35 STE 105 ,
- City/State/Zip: AUSTIN/Texas/78741-3818
- Phone: (512) 916-4100
- Email: adennis@dsaps.net
- Agency ID: 454
- Agency Name: Fuentes, Michael
- Contact Name: Fuentes, Michael
- Address: add1 , add2
- City/State/Zip: Austin/Texas/78787
- Phone: (555) 555-5555
- Email: michael.fuentes.454@tdi.texas.gov
GENERAL PERFORMANCE CODE(S):
- (305) Exceptional customer service response,(310) Order or service completed satisfactorily,(399) Vendor commended
February 3, 2017
Anthony,
Thanks for reaching out. I used to have to deal weekly with people complaining about our last patrol service. I have not heard a thing (which around here we take as a good thing!). The weekend staff seems very happy and I appreciate the thoroughness with the patrols.
I am very very pleased with you all,
Cheers!
March 16, 2016
Vendor Name: DENNIS SECURITY AND PROFESSIONAL
Vendor Contact Name: CEO/Anthony O Dennis
Vendor Address: 2101 S INTERSTATE 35 STE 105
Vendor City/State/Zip: AUSTIN, TX, 78741-3818
Vendor Phone: 512-916-4100
Vendor Email: adennis@dsaps.net
Vendor Fax: 512-916-4102
Agency Name: TEXAS DEPARTMENT OF INSURANCE
Agency Address: 333 Guadalupe Street
Agency City/State/Zip: Austin, TX, 78701
Agency Contact: Tu-Anh Perez
Agency Phone: 512 676-6144
Agency Email: tu-anh.perez@tdi.texas.gov,adennis@dsaps.net
Performance Issue Codes: 305,399
(Code Descriptions:http://www.window.state.tx.us/procurement/prog/vendor_performance/vendor-performance-codes)
Resolution date:
Detailed explanation: Dennis Security is an exceptional security company. They go above
and beyond with their services. A bar code system has recently been
initiated for the guard to scan when making rounds for confirmation
of duties completed. Our security officer is always on time and
always here. Staff are comfortable with him and communicated that
he does more, is friendly and how much they appreciate the escorts
to their vehicle after dark.
Resolution Comment:
Sent: Wednesday, December 12, 2015. 10:36am
Thank you, Anthony. This has been submitted to AP for processing.
Your guard was excellent. Thanks for providing such quality service.
Happy Holidays to you as well!
Peter
11/4/15
Hello,
A Vendor's Performance Report (VPR) for Dennis Security & has been entered in the CPA Vendor Performance Tracking System.
Agency Name: TEXAS DEPARTMENT OF INSURANCE Agency Address: 333 Guadalupe St.
Performance Issue Codes: 305,399
(Code Descriptions:http://www.window.state.tx.us/procurement/prog/vendor_performance/vendor-performance-codes)
Resolution date:
Detailed explanation: Dennis Security has been one of the best security companies Metro has ever had. Pleasant to work with, they stay on top of things. No issues.
Resolution Comment:
Sent: Thursday, May 14, 2015 9:34 AM
I was referred to you by at Athena Health. She said you did a terrific job for her during her opening event and she thought you might be able to help out with some security needs in early June
1/7/2015
Progress report attached. I would like to thank Anthony Dennis and his crew for a job well done on the Phase 2 Project. They have performed their responsibilities with only a few minor problems. I sincerely hope that Mid State introduction to working with ABIA continues with many more opportunities for their services. They have a 5 star endorsement from me.
Jack Tyler
Mid-State Plumbing and Mechanical Inc.
7900 Hudson Loop
Austin, TX 78736
11/18/2013
Anthony,
If we choose to use security officers during the next 40 days, we would definitely choose DSAPS. Let me know if you would not want us to schedule it, otherwise I'm sure you will be hearing from me in a few months!
Jessica
Reviewed June 13, 2012
The security guard for the hotel was very professional and alert.